Shipping policy

Effective Date: August 2, 2026

Thank you for shopping with us. This Shipping & Delivery Policy outlines the terms and conditions regarding order processing, shipping rates, delivery timelines, and tracking protocols provided by AHMET SAĞIR ("we", "us", or "our").

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification email once your order has been dispatched along with your tracking details.

2. Shipping Rates & Delivery Estimates

  • Domestic Shipping (Türkiye): Shipping charges for your order will be calculated and displayed at checkout. Standard domestic shipping typically takes 2 to 5 business days depending on the destination city.

  • International Shipping: We offer international shipping options to select countries. International delivery timelines generally range from 7 to 15 business days depending on local customs processing and courier carrier services.

  • Free Shipping: Free shipping offers may apply to qualifying orders exceeding promotional thresholds advertised on our website.

3. Order Tracking

Once your package has been shipped, you will receive an automated email containing a tracking number and courier tracking link. Please allow 24 to 48 hours for the tracking information to update on the carrier's system.

4. Customs, Duties, and Taxes

For international shipments, AHMET SAĞIR is not responsible for any customs fees, import duties, or taxes applied to your package. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, VAT, etc.).

5. Damaged or Lost Packages

  • Damaged Items: If your order arrives damaged, please document the damage, report it to the carrier upon receipt, and contact us immediately. Please retain all packaging materials and damaged goods for inspection.

  • Lost Packages: If your tracking state indicates "Delivered" but you have not received your parcel, please contact our customer support team within 7 days for assistance.

6. Incorrect Address & Undeliverable Shipments

Please ensure that your delivery address is accurate and complete prior to finalizing your order. We cannot be held liable for shipments sent to an incorrect or incomplete address provided by the customer. If a package is returned to us as undeliverable, reshipment costs will be charged to the customer.

7. Contact Information

If you have any questions or inquiries regarding your shipment, order tracking, or delivery issues, please reach out to us at:

  • Name: AHMET SAĞIR

  • Address: ÇANKAYA MAH. 6392 SOKAK BİZİM EVLER SİT. B BLOK K:2 D:4, KEPEZ / ANTALYA, TÜRKİYE

  • Phone: +90 532 723 42 00

  • Email: norenadress@gmail.com